We are committed to making the billing and insurance processes as straightforward as possible. We will provide you with information about the insurance verification process, an estimate of costs associated with your services, details of your financial responsibility and options for your payment.
For questions about insurance, including insurance acceptance and authorizations, call our Poplar Bluff office at 573-778-3700 or our Cape Girardeau office at 573-332-1015 and we will be happy to answer any questions you may have.
For questions regarding your billing statement, call our Poplar Bluff office at 573-778-3700 or our Cape Girardeau office at 573-332-1015 and we will be happy to answer any questions you may have.
If you would like to make a payment over the phone please call our Poplar Bluff office at 573-778-3700 or our Cape Girardeau office at 573-332-1015 and we can easily and securely take your payment over the phone. You may also mail a check to either of our offices, please make your check out to SEMO Prosthetics & Orthotics and mail to 915 W Pine St, Poplar Bluff, MO 63901 or 2534 William St, Cape Girardeau, MO 63703.
Most, but not all, of the orthotic and prosthetic services we provide are covered by health insurance, including Medicare Part B, but the amount of coverage available varies based on your specific insurance.
In most cases, some percentage of patient responsibility is required to be paid out-of-pocket by the patient at the time the orthosis or prosthesis is delivered–the amount depends on your insurance and the device you are receiving. Insurance plans may have benefit maximums, and only cover up to a certain amount for a specific service.
We are in-network with most insurance providers, helping you get the highest coverage possible under your plan. If we are not in-network with your provider, we are still happy to provide orthotic or prosthetic services, but you may be responsible for a larger percentage of the cost, subject to the out-of-network rate set by your insurance plan.
Once you provide us with your insurance information, our office staff will verify your benefits with your insurance carrier to determine the amount of coverage available for your orthotic or prosthetic services. If needed, our staff will also obtain prior authorization from your insurance company. Our office staff will then provide you with an estimate of your portion of the costs prior to your orthotic and prosthetic service being provided. Please note–a prescription is required for most services, unless you are a cash-pay patient.
* As part of our commitment of service to you, we will make every attempt to verify your insurance benefits at the time your services are rendered. However, insurance verification or authorization is not a guarantee of insurance payment. This only allows our office to provide you with a preliminary estimate of any money due by the insured on or before the time of delivery of the device. Your patient portion is subject to change based on final claim determination by your insurance carrier.
Start building a relationship for life with SEMO Prosthetics and Orthotics. Make a life-changing decision by calling today.
Positive Reviews From Our Patients
The best place to go for prosthetics!! I've tried the other two companies in Cape before and SEMO Prosthetics is the BEST!! Their work and customer service are A+! Horace goes above and beyond to make sure his customers are taken care of. I wish I would have known about this place sooner.
I HIGHLY recommend these wonderful people! Hoss and Stephanie treated us like old friends, from the 1st phone call and consultation, to making sure my husband's new prosthesis, that Hoss made, was the perfect fit! Then they customized inserts for both my 11 year old son, and my husband. Both say they help tremendously! No stress involved with our experience here. They take care of you. Try them out!!!
I am a below the knee double amputee and have been taken care of by all these wonderful, caring professionals since 2012. The personal care is outstanding and not like a "corporate owned" service that slaps legs on you and sends you on your way. I think I have driven Hoss Hodges and prior to him his father Bill (RIP) nuts because I am pretty fussy. They listened to me and turned my concerns into real solutions. No appointment is short. Time is taken to talk, listen and make the outcome successful. I love these guys. They gave me back my independence. I am so glad you are reaching out to others because you are the best and everyone should know this. Thank you!
Please feel welcome to contact our friendly reception staff with any questions you might have. Our staff will receive or return any urgent calls.
We offer evaluations for many acute problems including need for devices, fitting issues, gait deviations, reddened areas or sores. You can even be a current patient with another provider and just want a second opinion. We will professionally evaluate your prosthetic limbs and if needed make recommendations. After all, it’s your independence that’s at stake.
We strive to help our patients recognize their possibilities by providing quality prosthetic and orthotic care that enables them to achieve the highest possible level of independence and quality of life, in a timely manner and within a respectful environment, enabling our patients to live more comfortable and productive lives.
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